Cancellation and Refunds
Synergizing Future Outcomes and Revolutions PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Cancellation Policy
Under this policy:
- Cancellations will be considered only if the request is made within 1-2 days of placing the order.
- However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Synergizing Future Outcomes and Revolutions PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc.
- However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
Damaged or Defective Items
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end.
Important: This should be reported within 1-2 days of receipt of the products.
Product Quality Concerns
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1-2 days of receiving the product.
The Customer Service Team after looking into your complaint will take an appropriate decision.
Warranty Claims
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them directly.
Refund Processing
In case of any Refunds approved by the Synergizing Future Outcomes and Revolutions PRIVATE LIMITED, it'll take 1-2 days for the refund to be processed to the end customer.
How to Request Cancellation or Refund
Contact Methods
Phone:9848000149
Email:support@elidepro.com
Required Information
- Order ID/Number
- Date of Purchase
- Reason for Cancellation/Refund
- Supporting documents (if applicable)
Timeline Summary
| Action | Timeline |
|---|---|
| Cancellation Request | Within 1-2 days of order placement |
| Report Damaged/Defective Items | Within 1-2 days of receipt |
| Quality Concerns | Within 1-2 days of receipt |
| Refund Processing | 1-2 days after approval |
Please Note: All refund and cancellation requests are subject to verification and approval. Processing times may vary depending on the payment method and banking procedures.
Have questions about our refund policy? Contact us
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